Job Vacancy - Outreach Worker
(Fixed until March 2020) with the possibility of extension depending on funding
The Bureau provides generalist and specialist advice to the public.
The successful applicant will have to have excellent communication and advisory skills and be able to provide a holistic advice service at various outreach venues in the community. The successful applicant will have to interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and assist/ empower them. They will have to use the Citizens Advice Bureau Information System to find, interpret and communicate the relevant advice and options available to the client. It may be essential to act for the client where necessary by calculating, negotiating by telephone or writing letters on behalf of the client. A driving license is required for this post.
Salary: £14851 per annum (fixed) for 28 hours per week (over 4 days)
Application packs (CVs not accepted) are available from:
Clydesdale Citizens Advice Bureau
10-12 Wide Close
Tel: 01555 664301
Closing date for applications: Monday 7th October @ 17:00
Clydesdale Citizens Advice Bureau is an equal opportunities employer.