Coronavirus - CAB Re-opening

Coronavirus - CAB Re-opening

13th March 2020

We continued to give free, impartial and independent advice to those who are facing difficulty in these unprecedented times. Under the current Government Coronavirus restrictions, we are now able to open for face to face appointments. Our appointments are restricted in numbers; however, we are OPEN and here to help.

We can offer appointments from Monday – Thursday 9:30am -2:30pm.

We have no walk in or drop in service, so would ask that you contact us by telephone or email us and we can arrange an appointment for you. This is the quickest way of speaking with an adviser.

If you are experiencing symptoms associated with coronavirus, or are living with someone who is, please DO NOT ATTEND our Bureau.

You can access our essential services by choosing the following:

  • Calling 01555 664301 to speak with a local adviser

  • Emailing on

  • Universal Credit Help to Claim service at 0800 023 2581

  • Money Talk Team (financial capability support) at 0800 085 7145

  • Scottish Citizens Advice Helpline at 0800 028 1456

If you’re feeling overwhelmed and don’t know where to start, chat to us!

We continue to provide bespoke advice, from help with bills, benefits, employment to refunds of holidays.

We will of course continue to follow government guidelines and these arrangements will be subject to on-going review.